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Privacy policy

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How FB Rent collects, uses and protects your personal data, in compliance with Moroccan law 09-08 and GDPR for European visitors.

Data collected

  • Identity: name, date of birth, nationality
  • Legal documents: ID number, driver's license number
  • Contact: address, email, phone
  • Booking: vehicle, dates, pickup/return location We never sell your data to third parties.

Your rights

Per law 09-08 and GDPR: access, correction, deletion, portability, objection. Contact: contact@fbrent.ma. Response within 30 days. For the full version, see the French page or contact us. English translation in progress.

Legal basis

Processing is based on:

  • Performance of the contract: for data necessary for the rental
  • Legal obligation: for retaining documents for tax and insurance purposes
  • Legitimate interest: for fraud prevention and service improvement
  • Consent: for marketing communications; you may withdraw your consent at any time

Retention periods

  • Rental data: 10 years after the end of the contract, as required for accounting and tax purposes
  • Marketing prospect data: 3 years after the last contact
  • Analytics cookies: a maximum of 13 months
  • Payment data: retained by our banking partner in accordance with its own rules

Recipients

Your data may be shared with:

  • Our insurance company in the event of a claim
  • Our banking partner to process payments
  • Our technical partners, including hosting provider Vercel and analytics services
  • The competent authorities where legally required, including the police, courts and tax authorities

We never sell your data to third parties for commercial purposes.

Your rights

Under Law 09-08 and the GDPR, you have the following rights:

  • Access: obtain a copy of your data
  • Rectification: correct inaccurate data
  • Erasure: request deletion, subject to legal obligations
  • Restriction: restrict processing
  • Portability: receive your data in a structured format
  • Objection: object to processing for direct marketing
  • Withdrawal of consent: at any time

To exercise these rights, contact us at contact@fbrent.ma. We will respond within a maximum of 30 days.

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. These include encrypted communications (HTTPS), access restricted to authorised persons and regular backups.

Complaints

In the event of a dispute, you may contact:

  • The CNDP (National Commission for the Control of Personal Data Protection) in Morocco — cndp.ma
  • For European visitors: your national supervisory authority, such as the CNIL in France or the AEPD in Spain